Support / FAQ

Support

Support For Every Outdoor Journey.

From choosing your first wagon to shipping, warranty, and after-sales support, Lebas is here to help.

Product HelpShippingReturnsWarranty
Lebas support for outdoor journey
Product Help

Choose the right wagon and learn how each model fits outdoor life.

Order & Shipping

Checkout, shipping, order details, and delivery expectations.

Returns

How return requests work and what information to prepare.

Warranty

Troubleshooting, coverage, and claim support.

Find Your Perfect Wagon

Home & Garden

Recommended: Yard Helper

Camping & Trails

Recommended: Terrain Tamer

Beach & Coastal

Recommended: Beach Vacationer

Frequently Asked Questions

ProductOrder & ShippingReturnsWarranty
How much weight can a Lebas wagon carry?

The three launch models are planned around a 150 kg / 330 lb load capacity.

How long does the battery last?

Battery range depends on terrain, load, and use conditions. Final values should be reviewed on each product page.

Can I use a Lebas wagon on grass?

Yes. Terrain Tamer is the strongest option for mixed terrain such as grass, gravel, and slopes.

Which wagon is best for camping?

Terrain Tamer is the best camping recommendation.

Which wagon works best on sand?

Beach Vacationer is designed for sand and coastal use.

Getting Help Is Simple

1Tell us your question.
2Share order or product details.
3We help review the next step.

Still Need Help?

Tell us what you need help with and our team will guide you toward the next step.

support@lebas-outdoor.com

We usually reply within 24 hours.

For order or warranty requests, include your order number, product model, photos if relevant, and a short description.

Reliable SupportHelpful answers when you need them.
Quality BuiltDesigned for real outdoor use.
Fast ResponseSupport built around clear next steps.
Secure PurchaseCheckout and policies prepared for confidence.
Scroll to Top