Product Questions

For product selection help, please include the outdoor scenario you are shopping for: home and garden, camping, beach, fishing, sports and events, or general outdoor gear transport.

Order Support

For order support, please include order number, product model, email used at checkout, shipping address if relevant, and photos if the request relates to shipping damage, product condition, or missing parts.

Warranty Support

For warranty support, please include order number, product model, issue description, photos or video showing the issue, and product label or serial number photo if available.

Support Email

Final support email to add before launch: support@lebas-outdoor.com.

Recommended support hours format: Monday-Friday, 9:00 AM-5:00 PM, excluding major holidays. Final time zone should be confirmed before launch.